RACQ's mobile response after floods

    Prof Allan Dale was able to gain support from James Cook University (JCU) to enable the Royal Automobile Club of Queensland’s (RACQ) Mobile Response Vehicles to be located The Cairns Institute’s carpark immediately after the flooding in December. This enabled RACQ to support their members in the area to lodge claims and answer any questions they may have. RACQ Group CEO David Carter stated that by 12:30pm December 19, RACQ Insurance had received 299 insurance claims; 216 were for home and contents policies and 83 were motor vehicle claims since Tropical Cyclone Jasper first hit the region.

    “Our Mobile Member Centre has been at James Cook University’s Smithfield campus since last Friday and continues to support members in the area to lodge claims and answer any questions they may have,” Mr Carter said.
    Allan said he was pleased that The Cairns Institute could provide a space to make it easier for those flood-affected residents to gain support. ‘With so many in FNQ having been devastated by the impact of record flooding, every little bit helps. Access to supports are essential and hopefully having the RACQ van on campus has made it a little easier.“

    Back to List


    More News


    Celebrating 25 Years of Regional NRM

    Celebrating 25 Years of Regional NRM

    The 9th National Natural Resource Management Knowledge Conference, held September 8–12 in Cairns, marked a significant milestone, 25 years since Australia adopted the regional natural&...

    Read More

    Eat The Invaders: screening & discussion

    Eat The Invaders: screening & discussion

    The Tropical North Queensland Drought Resilience Hub's Sustainable Aboriginal and Torres Strait Islander Enterprise Program (SATSIE), in collaboration with the North Australian Indigeno...

    Read More

    LIFES Garden with the Bush Tukka Woman

    LIFES Garden with the Bush Tukka Woman

    A special visit for students from AFL Cape York House for Girls (AFLCYHG) to the Local Indigenous Food Enterprise Services (LIFES) garden was facilitated through The Tropical North Quee...

    Read More

    Students Visit Mossman Botanic Garden

    Students Visit Mossman Botanic Garden

    James Cook University (JCU) 2025 cohort of Master of Global Development (MGD) students visited Mossman recently to observe and engage with a community in transition from sugar to a mode...

    Read More

    Navigating for change: FNQ Connect

    Navigating for change: FNQ Connect

    Four members of the Far North Queensland (FNQ) Connect team embarked on an eventful journey around Cairns city - but this was no ordinary outing.  The colleagues were taking part in Spi...

    Read More

    WOW and Mura Kosker Sorority

    WOW and Mura Kosker Sorority

    During a recent visit to Waibene (Thursday Island), Jen McHugh toured the community centre Buai Mudh, meaning Family House, and met with board members of the Mura Kosker Sorority who op...

    Read More

    Research Directions Forum

    Research Directions Forum

    James Cook University (JCU) researchers from Cairns and Townsville joined an in-person forum at the JCU's Bada-Jali campus on September 23 and 24 for a university-wide plan to progress ...

    Read More

    Building soil knowledge and climate resilience

    Building soil knowledge and climate resilience

    The Whitsundays provided a valuable platform for producers, industry and community to share knowledge, compare practice, and explore new approaches that support resilience to a more var...

    Read More

    Top

    © 2025 The Cairns Institute | Site Map | Site by OracleStudio | Design by LeoSchoepflin